In 2016, we developed a system that enabled instant communication between brokers and clients, significantly enhancing the user experience by allowing them to resolve doubts and questions directly with experts. The primary goal of this project was to provide a fast and effective means of interaction between brokers and clients seeking information.
The chat system we built facilitated a seamless integration between the company’s website and the messaging tool, resulting in more accurate sales metrics and more efficient control of client distribution and management internally.
